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Establishing e-Training System in Bahrain: Creating Knowledge Workers

 

The information age has forced the public sector to adapt to the rapid changes within the economic and service sectors. In addition to specially trained individuals and technocrats, the country’s economy which is increasingly based on sophisticated knowledge, needs a modern and technologically advanced and innovative environment. The public sector is, however, progressing slowly in adapting to these dynamic changes in knowledge management. Under this project, the UNDP will support efforts that will allow public sector employees to receive training in a systematic, individual-capacity based manner. Civil servants therefore would take primary responsibility for implementation of annual training programmes developed in consultation with their managers as part of their annual performance evaluations. The goal is to develop knowledge based institutions by merging training, active learning, and knowledge sharing to maintain a cutting-edge competitive work force.

  Expected Results:
  i.

Launching of a simplified e-Training Readiness Survey, with the participation of the Central Informatics Agency, to assess how ministries and government institutions are technically capable of facilitating e-training programmes.

  ii.

Various options of Learning Management Systems (LMS) were reviewed in an ongoing process to adapt a powerful LMS system that is capable of serving the needs of the CSB e-Training system.

  Financial Summary:
  Total Budget: USD 762,013
Delivery in 2006: USD 24,00.00
Delivery in 2007: USD 473,983.00
Delivery in 2008: USD 47,942.00
Delivery in 2009: USD 133,423.56
 
  Outputs and Achievements:
  2006:
  i.

Readiness survey was completed by the CO and the counterpart through subcontracting a vendor, which screened the status of the different stakeholders. The survey clarified what and how much training is needed in the government institutions.

  ii. Recruited two international consultants. Request for Proposal (RFP) was drafted and approved.
  iii.

A Two-day workshop on e-training concept was organized, 40 employees from the civil service attended.

  2007:
  i. RFP was completed and publicized on the web site and the local newspapers. Quotations were elicited, and a vendor was selected.
  2009:
  i. Procurement and Management of a company (Sify was selected) to convert 2 x face2face training courses from English to Arabic (in Communications and Leadership), to be delivered by mid January.
  ii. Procurement of consultants (TATA Interactive Services were selected) to prepare for and conduct the Pilot phase of the project, to support eTraining content, to plan for the eProduction Unit and to review all activities of the project, developing an Annual Work Plan and budget to meet these objectives.
  iii. BIPA in partnership with TATA have been working with 10 Ministries who they will hold the pilot phase with, including training “eCoordinators” in the relevant Ministries to prepare them for the launch of the Pilot Phase.
 
Downloads:
 
Project Document  
Final Recommendation Report  
Implementation Mission Report  
Preliminary Circuit Utilization Report